How to connect Freshdesk + Webhooks by Zapier
Zapier lets you send info between Freshdesk and Webhooks by Zapier automatically—no code required.
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Popular Freshdesk + Webhooks by Zapier workflows
Classify new Freshdesk tickets with Labelf AI and update tickets with webhooks
Classify new Freshdesk tickets with Labelf AI and update tickets with webhooksPremium
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Do Even More with Freshdesk + Webhooks by Zapier
With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Freshdesk + Webhooks by Zapier workflows do more for them.
Zapier users love adding Labelf AI to their workflows
Classify new Freshdesk tickets with Labelf AI and update tickets with webhooks
Classify new Freshdesk tickets with Labelf AI and update tickets with webhooksPremium
- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- Webhooks by Zapier
Poll a URL and look for new entries.
Scheduled
Trigger
- Webhooks by Zapier
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Instant
Trigger
- Webhooks by Zapier
Wait for a new POST, PUT, or GET to a Zapier URL.
Instant
Trigger
- Webhooks by Zapier
Fire off a custom request by providing raw details. Very flexible but unforgiving.
Scheduled
Action
- Webhooks by Zapier
Fire off a single GET request with optional querystrings.
Scheduled
Action
- Webhooks by Zapier
Fire off a single POST request as a form or JSON.
Scheduled
Action
- Webhooks by Zapier
Fire off a single PUT request as a form or JSON.
Scheduled
Action
How Freshdesk + Webhooks by Zapier Integrations Work
- Step 1: Authenticate Freshdesk and Webhooks by Zapier.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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