When this happens...
Webhooks by ZapierCatch Hook
Then do this...
FreshdeskCreate Ticket

Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.

How It Works

  1. New data is posted to a Webhook URL
  2. Zapier automatically creates a ticket in Freshdesk

What You Need

  • Webhook account
  • Freshdesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Webhooks by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Retrieve Poll

Poll a URL and look for new entries.

PUT

Fire off a single PUT request as a form or JSON.

Catch Hook

Wait for a new POST, PUT, or GET to a Zapier URL.

POST

Fire off a single POST request as a form or JSON.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.