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  • Webhooks by Zapier logoWebhooks by Zapier logo

Freshdesk + Webhooks by Zapier

Create Freshdesk tickets for new Webhook data

Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.

Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.

  1. When this happens...
    Webhooks by ZapierWebhooks by Zapier
    Catch Hook

    Triggers when a POST, PUT, or GET request is madeto a Zapier URL.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

  • Webhooks by Zapier triggers, actions, and search

    Catch Raw Hook

    Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

    Trigger
    Instant
    Try It
    • URLRequired

    • Key

    • Deduplication Key

    • Xpath

    • Basic Auth

    • Headers

    Trigger
    Polling
    Try It
    • URLRequired

    • Query String Params

    • Send As JSON

    • JSON key

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • Pick off a Child Key

    Trigger
    Instant
    Try It
    • MethodRequired

    • URLRequired

    • Data Pass-Through?

    • Data

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Related categories