Freshdesk + Webhooks by Zapier
Create Freshdesk tickets for new Webhook data
Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.
Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.
Retrieve PollPoll a URL and look for new entries.Trigger- Catch Raw HookWait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.Trigger
- Catch HookWait for a new POST, PUT, or GET to a Zapier URL.Trigger
- Custom RequestFire off a custom request by providing raw details. Very flexible but unforgiving.Action
- GETFire off a single GET request with optional querystrings.Action
- POSTFire off a single POST request as a form or JSON.Action
- PUTFire off a single PUT request as a form or JSON.Action
New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger- Freshdesk
Triggers when a new customer is created.
Instant
Trigger
- Freshdesk
Triggers when a Note is added to a Ticket.
Instant
Trigger
- Freshdesk
Triggers when a Ticket is updated.
Instant
Trigger
- Freshdesk
Triggers when a user is updated.
Instant
Trigger
- Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
- Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
- Freshdesk
Creates a Forum under a Category.
Scheduled
Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
About Freshdesk
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About Webhooks by Zapier
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