Freshdesk
When this happens...
JotFormNew Submission
Then do this...
FreshdeskCreate Ticket

Need to ensure your helpdesk has all your customer queries in it? Save time and effort by activating this JotForm Freshdesk integration. Any new submissions you receive to a form on JotFrom will automatically create a new ticket in Freshdesk.

How It Works

  1. A new submission is added to a JotForm
  2. Zapier automatically creates a ticket in Freshdesk

What You Need

  • JotForm account
  • Freshdesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + JotForm and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Submission

Triggers when a new submission has been added to a specific form.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Update Ticket

Triggers when a Ticket is updated.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

The newly redesigned JotForm lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.

See JotForm Integrations