Freshdesk + Jotform

Create Freshdesk tickets for new Jotform submissions

Need to ensure your helpdesk has all your customer queries in it? Save time and effort by activating this Jotform Freshdesk integration. Any new submissions you receive to a form on JotFrom will automatically create a new ticket in Freshdesk.

When this happens...
New Submission
Triggers when a new submission has been added to a specific form.
TriggerScheduled
automatically do this!
Create Ticket
Create a ticket in Freshdesk for your domain.
ActionWrite

Try this template

Supported triggers and actions

What does this mean?

New Submission
Triggers when a new submission has been added to a specific form.
Trigger
Scheduled
Assign Form
Invite assignees to complete your form
Action
Write
Assign Prefilled Form
Invite assignees to complete your pre-populated form
Action
Write
Create Submission
Generate a new submission for your form
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
New Contact
Triggers when a new customer is created.
Trigger
Instant
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Freshdesk
Triggers when a user is updated.
Instant
Trigger
Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
Freshdesk
Creates a Forum under a Category.
Scheduled
Action
Freshdesk
Creates a Forum Category.
Scheduled
Action
Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
Freshdesk
Find a ticket by ID.
Scheduled
Action

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support

About Jotform

The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.

Learn more