• Freshdesk logoFreshdesk logo
  • Asana logoAsana logo

Freshdesk + Asana Integrations

How to connect Freshdesk + Asana

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Asana

    Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.

    Scheduled

    Trigger

  • Asana

    Triggered when you add a new project.

    Scheduled

    Trigger

  • Asana

    Triggered when you add a new story.

    Scheduled

    Trigger

  • Asana

    Triggered when you add a new subtask.

    Scheduled

    Trigger

  • Asana

    Triggered when you create a new tag.

    Scheduled

    Trigger

  • Asana

    Triggered when you add a new task to a project.

    Instant

    Trigger

  • Asana

    Triggered when you add a tag to a task.

    Scheduled

    Trigger

  • Asana

    Triggered when you add a new team.

    Scheduled

    Trigger

  • Asana

    Triggered when a task in a project is updated.

    Instant

    Trigger

  • Asana

    Triggered when you add a new user.

    Scheduled

    Trigger

  • Asana

    Triggered when you add a new workspace/organization.

    Scheduled

    Trigger

  • Asana

    Attaches a File to a task.

    Scheduled

    Action

  • Asana

    Adds a subtask to an existing task.

    Scheduled

    Action

  • Asana

    Adds a new project.

    Scheduled

    Action

  • Asana

    Adds a new story (a comment is a story).

    Scheduled

    Action

  • Asana

    Adds a new task.

    Scheduled

    Action

  • Asana

    Adds a task to a section of a project.

    Scheduled

    Action

  • Asana

    Updates an existing Task.

    Scheduled

    Action

  • Asana

    Finds an existing project.

    Scheduled

    Action

  • Asana

    Finds an existing section within a workspace project.

    Scheduled

    Action

  • Asana

    Finds an existing task within a workspace project(s).

    Scheduled

    Action

  • Asana

    Finds an existing task by its ID.

    Scheduled

    Action

  • Asana

    Finds an existing user of your Asana account.

    Scheduled

    Action

  • Asana

    Find or Create Project

    Scheduled

    Action

  • Asana

    Find or Create Task

    Scheduled

    Action

  • Asana

    Find or Create Task

    Scheduled

    Action

  • Asana

    Find or Create Task

    Scheduled

    Action

How Freshdesk + Asana Integrations Work

  1. Step 1: Authenticate Freshdesk and Asana.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Asana Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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asana logo
asana logo

About Asana

Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.
Learn more

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