How to connect Freshdesk + Asana
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- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- Asana
Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.
Scheduled
Trigger
- Asana
Triggered when you add a new project.
Scheduled
Trigger
- Asana
Triggered when you add a new story.
Scheduled
Trigger
- Asana
Triggered when you add a new subtask.
Scheduled
Trigger
- Asana
Triggered when you create a new tag.
Scheduled
Trigger
- Asana
Triggered when you add a new task to a project.
Instant
Trigger
- Asana
Triggered when you add a tag to a task.
Scheduled
Trigger
- Asana
Triggered when you add a new team.
Scheduled
Trigger
- Asana
Triggered when a task in a project is updated.
Instant
Trigger
- Asana
Triggered when you add a new user.
Scheduled
Trigger
- Asana
Triggered when you add a new workspace/organization.
Scheduled
Trigger
- Asana
Attaches a File to a task.
Scheduled
Action
- Asana
Adds a subtask to an existing task.
Scheduled
Action
- Asana
Adds a new project.
Scheduled
Action
- Asana
Adds a new story (a comment is a story).
Scheduled
Action
- Asana
Adds a new task.
Scheduled
Action
- Asana
Adds a task to a section of a project.
Scheduled
Action
- Asana
Updates an existing Task.
Scheduled
Action
- Asana
Finds an existing project.
Scheduled
Action
- Asana
Finds an existing section within a workspace project.
Scheduled
Action
- Asana
Finds an existing task within a workspace project(s).
Scheduled
Action
- Asana
Finds an existing task by its ID.
Scheduled
Action
- Asana
Finds an existing user of your Asana account.
Scheduled
Action
- Asana
Find or Create Project
Scheduled
Action
- Asana
Find or Create Task
Scheduled
Action
- Asana
Find or Create Task
Scheduled
Action
- Asana
Find or Create Task
Scheduled
Action
How Freshdesk + Asana Integrations Work
- Step 1: Authenticate Freshdesk and Asana.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Freshdesk Tutorials
Asana Tutorials
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