When this happens...
FreshdeskNew Ticket
Then do this...
AsanaCreate Task

Looking for a way to let your Asana team handle your support desk tickets more productively? This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive in Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically creates a task in Asana

What You Need

  • Freshdesk account
  • Asana account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Asana + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Task in Project

Triggered when you add a new task to a project.

Create Story

Adds a new story (a comment is a story).

Tag Added to Task

Triggered when you add a tag to a task.

Create Task

Adds a new task.

Updated Task in Project

Triggered when a task in a project is updated.

Create Project

Adds a new project.

New Contact

Triggers when a new customer is created.

Update Task

Updates an existing Task.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Company

Allows you to create a Company entry in Freshdesk.

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Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.