Loading

Asana + Freshdesk

Create tasks in Asana for new Freshdesk tickets

Looking for a way to let your Asana team handle your support desk tickets more productively? This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive in Freshdesk.

Looking for a way to let your Asana team handle your support desk tickets more productively? This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive in Freshdesk.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    AsanaAsana
    Create Task

    Adds a new task.

    ActionWrite
Try this template
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

      Company Name.

    • Description

      Enter more details about this Company e.g. Address , Website etc.

    • Notes

      Add some specific notes regarding this company.

    • Domains

      Domains for this company. Freshdesk will use this to associated contacts automatically to this company.

    Action
    Write
    • Ticket NoRequired

      Ticket Number ( Display ID) to which notes has to be added.

    • NotesRequired

      The Notes that need to be added to the Ticket.

    • PrivateRequired

      Indicate Whether this note needs to be Private or Public ( Visible to everyone on the portal ).

    Action
    Write
    • Forum CategoryRequired

      Select the Category under which the Forum needs to be created.

    • NameRequired

      Name for the Forum.

    • TypeRequired

      Select a Type of Forum.

    • VisibilityRequired

      Select the Visibility of the Forum.

    • Description

      Description for the Forum.

    Action
    Write
asana logo
asana logo

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Learn more

Related categories

  • Project Management

Similar apps

Google Tasks integrationsGoogle Tasks integrations

Google Tasks

Google, Task Management
Todoist integrationsTodoist integrations

Todoist

Task Management
Toodledo integrationsToodledo integrations

Toodledo

Task Management
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support

Get started for free

You can't add more hours to the day. Zapier is the next best thing.


OR

By signing up, you agree to Zapier's terms of service and privacy policy.