When this happens...
FreshdeskNew Ticket
Then do this...
AsanaCreate Task

If any update to your support tickets means a new task for your team, try this Freshdesk-Asana integration. Once active, this Zap will create a new Asana task for each ticket on Freshdesk that gets updated.

How It Works

  1. A ticket is updated on Freshdesk
  2. Zapier automatically creates a new task in Asana

What You Need

  • Freshdesk account
  • Asana account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Asana + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Asana
New Task in Project

Triggered when you add a new task to a project.

Asana
Create Story

Adds a new story (a comment is a story).

Asana
Tag Added to Task

Triggered when you add a tag to a task.

Asana
Create Task

Adds a new task.

Asana
Updated Task in Project

Triggered when a task in a project is updated.

Asana
Create Project

Adds a new project.

Freshdesk
New Contact

Triggers when a new customer is created.

Asana
Update Task

Updates an existing Task.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

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Become a Zapier Integration Partner

Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.