Asana Help & Support

What Asana Triggers and Actions are Supported?

Supported Triggers#

  • New Tag Created - Triggered when you create a new tag.
  • New Story - Triggered when you add a new story.
  • New Task in Project - Triggered when you add a new task to a project.
  • Tag Added to Task - Triggered when you add a tag to a task.
  • New User - Triggered when you add a new user.
  • Updated Task in Project - Triggered when a task in a project is updated.
  • New Subtask - Triggered when you add a new subtask.
  • New Project - Triggered when you add a new project.
  • New Workspace/Organization - Triggered when you add a new workspace/organization.
  • New Team - Triggered when you add a new team.
  • Completed Task - Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.

Supported Actions#

  • Create Story - Adds a new story (a comment is a story).
  • Create Task - Adds a new task.
  • Create Subtask - Adds a subtask to an existing task.
  • Create Project - Adds a new project.
  • Attach File - Attaches a File to a task.
  • Update Task - Updates an existing Task.
  • Add Task to Section of Project - Adds a task to a section of a project.

Supported Searches#

  • Find Task by ID - Finds an existing task by its ID.
  • Find User - Finds an existing user of your Asana account.
  • Find Section in Project - Finds an existing section within a workspace project.
  • Find Project - Finds an existing project.
  • Find Task in Project - Finds an existing task within a workspace project(s).
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How to Get Started with Asana on Zapier

About Asana Integration#

  • Admin/owner permissions - There are no restrictions
  • Paid/versioned account - There are no restrictions
  • Custom field support - Yes, custom fields are supported
  • Partner's documentation - Documentation can be found here

Connecting to Asana#

When you start creating an Asana Zap, you will be prompted to connect a New Account:

Select Asana Account

Click the button and a pop-up would appear. Enter your Asana details on the Log In screen:

Asana Login

Once you've entered the correct Log In details, the pop-up would disappear and you will see the Asana account added to your Zapier account and is ready for selection:

Asana success

Click on the "Test" button to check if the the account is connecting properly to Asana:

Asana Test

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Common Problems with Asana

I'm not seeing my Project in the drop-down menu#

If you're not seeing your Project listed, search for the project name in the field and click the "Check Asana & reload to bring in new choices" option:

Projects are loaded from Asana 25 at a time -- so if you have a large number of projects in your account it might require more than one click in order for it to show up:

I want to create a new tag when adding a task#

At this time, Zapier is unable to create new task tags in Asana. Tagging tasks is limited to tags surfaced in the dropdown.

I want to trigger on all tasks from all projects within a workspace#

Unfortunately, there isn't a way to do this via Asana's API. One workaround is to use the "Tag Added to Task" Trigger, then add that Tag to each Task you want to trigger on in Asana.

It's an extra step, but will save you from having to create a zap per project!

Error message: Project: Unknown Object#

If you get this error, the project you were using with Asana has likely been deleted. To fix this, go edit your Zap and select an existing project from your project dropdown for Asana.

My new projects aren't triggering my zap#

Unfortunately, the New project trigger does not work for accounts with more than 1,000 projects. You'll need to clear out some old projects from your account to use this trigger.

I can't find the tasks created via my "Create Task" action.#

While you can create tasks that don't have an assignee or project, those tasks are often difficult to find in Asana without searching for them. Only tasks that are assigned to you will appear in your My Tasks. Similarly, if a task does not belong to a project, it will not appear in any projects.

We generally recommend that the Zap create the tasks with an assignee, or within a specific project. This way the task will be located within your My Tasks or the project when it is created.

My Zaps are turned off#

If zaps are turned off with this error message:

error message

try moving completed tasks into another project.

This error can happen when you have a very large number of completed tasks in a project. Asana's API does not support filtering out completed tasks with pagination in the way Zapier expects. Our best recommendation is to move completed tasks to another project if possible. That should keep the number of incomplete tasks low enough for your zap to function properly.

This error can happen in the following triggers: "New Task in Project", "New Subtask", "Completed Task in Project".

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Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

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