Freshdesk + Freshservice Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Freshdesk and Freshservice.


Get started with workflows like: Send Freshdesk tickets to Freshservice. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Freshdesk + Freshservice in Minutes

It's easy to connect Freshdesk + Freshservice and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantUpdate Ticket

Triggers when a Ticket is updated.

Create Ticket

Create a ticket in Freshdesk for your domain.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Contact

Triggers when a user is updated.

InstantNew User

Triggers when a new User is created.

InstantUpdate User

Triggers when a user is updated.

Create Requester

Allows you to create a Requester in Freshservice for your support domain.

How Freshdesk + Freshservice Integrations Work

  1. Step 1: Authenticate Freshdesk + Freshservice.
    (30 seconds)

  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)

  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)

  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)

  5. That’s it! More time to work on other things.

Connect Freshdesk + Freshservice