Send Freshdesk tickets to Freshservice

Trying to connect multiple support platforms can be a chore, especially when they sound similar, but we're here to help with some ticketing automation. This Zap will watch for any new ticket on Freshdesk, sending all the information you require over to Freshservice where a matching ticket will be created as well.

How It Works

  1. A new ticket is added on Freshdesk
  2. Zapier automatically creates a Freshservice ticket

What You Need

  • Freshdesk account
  • Freshservice account
Send Freshdesk tickets to Freshservice
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshservice integration logo

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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