Help Scout

Help Scout + monday.com Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and monday.com, with as many as 60 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + monday.com and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

New Board

Triggers when a new board is created in your dapulse account.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Update

Triggers when a new Update is posted in your account.

Update Person Column Value

Updates the value of a person column in a specific column on a specific board.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

See monday.com Integrations