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Schedule by Zapier + Slack + Help Scout

Post Help Scout stats weekly to Slack

What gets measured, gets improved. Use this automation to share your customer support stats to your teammate, your manager, or to yourself every week.

What gets measured, gets improved. Use this automation to share your customer support stats to your teammate, your manager, or to yourself every week.

  1. When this happens...
    Schedule by ZapierSchedule by Zapier
    Every Week

    Triggers every week, on the day(s) selected.

    TriggerInstant
  2. automatically do this...
    Help ScoutHelp Scout
    Get Week Report

    Get a user's support metrics for the current week.

    ActionSearch
  3. then do this!
    SlackSlack
    Send Direct Message

    Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    ActionWrite
Start free with email
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  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • Time of DayRequired

    • Trigger on weekends?

    Trigger
    Instant
    Try It
    • Day of the MonthRequired

    • Time of DayRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Time Offset

    • Trigger on weekends?

    Trigger
    Instant
    Try It
    • Day of the WeekRequired

    • Time of DayRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
schedule logo
schedule logo

About Schedule by Zapier

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.
Help

Related categories

  • Scheduling & Booking
  • Zapier
slack logo

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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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