Connect Help Scout and Notion to unlock the power of automation

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Set up your first integration

Quickly connect Help Scout to Notion with a Zapier template.

Our most popular template

Add new Help Scout assigned conversations to Notion as database items
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Help Scout + Notion
Update Notion pages when tags are updated in Help Scout
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Help Scout + Notion
Update Notion database items when tags are updated in Help Scout
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Help Scout + Notion
Create new Notion database items for new Help Scout customers
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Help Scout + Notion

Add new Help Scout assigned conversations to Notion as database items

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Help Scout + Notion

Update Notion pages when tags are updated in Help Scout

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Help Scout + Notion

Update Notion database items when tags are updated in Help Scout

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Help Scout + Notion

Create new Notion database items for new Help Scout customers

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Help Scout + Notion

How Zapier works

Zapier makes it easy to integrate Help Scout with Notion - no code necessary. See how you can get setup in minutes.

Select a trigger from Help Scout

A trigger is an event that starts your Zap and runs the workflow. For example, with Help Scout, a trigger could be "Conversation Assigned."

A trigger is the event that kicks off your automated workflow.

Setup an action from Notion

An action is what takes place after the automation is triggered. For example, with Notion, the action could be "Add Comment."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Help Scout to Notion

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Help Scout to Notion integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Help Scout + Notion integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Help Scout and Notion

How do I start integrating Help Scout with Notion?

Begin by logging into both your Help Scout and Notion accounts. Once you have access to both, you can establish a connection using our platform as the intermediary. You'll need to set up triggers in Help Scout that initiate actions in Notion.

What kind of triggers from Help Scout can be used?

You can use various triggers such as new conversations, new customers, or updated conversations in Help Scout to then execute actions within Notion.

What actions can I automate in Notion from Help Scout triggers?

Once a trigger from Help Scout is activated, you can automate several actions in Notion like creating new pages, updating database entries, or appending content to an existing document.

Is coding knowledge required for integrating these applications?

No coding knowledge is required. Our interface uses a simple drag-and-drop method to set up triggers and actions between Help Scout and Notion.

Can I customize the data transferred from Help Scout to Notion?

Yes, the data fields being transferred can be customized based on what information you wish to capture and store in Notion databases or pages.

Are there limitations on the number of integrations between these platforms?

There are no inherent limits on how many integrations or 'zaps' you can create between Help Scout and Notion. However, your pricing plan might affect how many active zaps you can have running simultaneously.

How do I troubleshoot if an integration isn't working as expected?

Check that all your trigger conditions are met and verify connections for both apps within our platform. Reviewing activity logs might provide insight into any errors that need addressing.

Connect Help Scout and Notion to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- Mailbox
  Required
Trigger
Scheduled
Try It
- Conversation ID
  Required
- Text
  Required
- Assigned User
  Required
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Conversation ID
  Required
Action
Write

- Email
  Required
Action
Search
- Email
  Required
Action
Search

- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
  Required
- Assigned User
  Required
- Tag
- Status
- Email
  Required
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write
- Database
  Required
Trigger
Scheduled
Try It
- Page_id
  Required
Trigger
Scheduled
Try It
- Database
  Required
- Content
- Content Format
Action
Write
- Page_id
  Required
- Content
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
  Required
Action
Write
Retrieve Database
This action retrieves a database in Notion using the ID of the database.
Action
Write
- Page_id
  Required
Action
Search
- Title
- Exact_match
  Required
Action
Search
- Database
  Required
- Content
- Content Format
Action
Search or write

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation ID
  Required
- Customer ID
- Text
  Required
- Assigned User
  Required
- Create as Draft
  Required
Action
Write
- Subject
  Required
- Mailbox
  Required
- Assigned User
  Required
- Tag
- Status
- Email
  Required
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
- Database
  Required
Trigger
Scheduled
Try It
- Page_id
  Required
- Comment
  Required
Action
Write
- Parent_page
- Title
- Content
- Icon
- Cover
Action
Write
- Database
  Required
- Item
  Required
- Content
Action
Write
Retrieve a Page
This action retrieves a specific page from Notion using its ID. The page id can be a normal page or a database item.
Action
Write
- BlockId
  Required
Action
Search
- Database
  Required
Action
Search
- Page_id
  Required
- Comment
  Required
Action
Search or write

Learn how to automate Help Scout on the Zapier blog

Learn how to automate Notion on the Zapier blog

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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