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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Help Scout with Notion - no code necessary. See how you can get setup in minutes.

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Help
Help Scout logo
Help Scout
Help Scout logo
Help Scout
1. Choose trigger event
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Notion
Notion logo
Notion
2. Choose action
Help Scout logo
1. Select the event
Setup
Test
Help Scout logo
Help Scout
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Conversation Assigned" from Help Scout.

Add your action

An action happens after the trigger—such as "Archive Database Item" in Notion.

You’re connected!

Zapier seamlessly connects Help Scout and Notion, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Help Scout to Notion integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Help Scout + Notion integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Help Scout and Notion

How do I start integrating Help Scout with Notion?

Begin by logging into both your Help Scout and Notion accounts. Once you have access to both, you can establish a connection using our platform as the intermediary. You'll need to set up triggers in Help Scout that initiate actions in Notion.

What kind of triggers from Help Scout can be used?

You can use various triggers such as new conversations, new customers, or updated conversations in Help Scout to then execute actions within Notion.

What actions can I automate in Notion from Help Scout triggers?

Once a trigger from Help Scout is activated, you can automate several actions in Notion like creating new pages, updating database entries, or appending content to an existing document.

Is coding knowledge required for integrating these applications?

No coding knowledge is required. Our interface uses a simple drag-and-drop method to set up triggers and actions between Help Scout and Notion.

Can I customize the data transferred from Help Scout to Notion?

Yes, the data fields being transferred can be customized based on what information you wish to capture and store in Notion databases or pages.

Are there limitations on the number of integrations between these platforms?

There are no inherent limits on how many integrations or 'zaps' you can create between Help Scout and Notion. However, your pricing plan might affect how many active zaps you can have running simultaneously.

How do I troubleshoot if an integration isn't working as expected?

Check that all your trigger conditions are met and verify connections for both apps within our platform. Reviewing activity logs might provide insight into any errors that need addressing.

Practical ways you can use Help Scout and Notion

Streamlined billing & invoicing process

Automate the process of creating and sending invoices to clients, including automated payment reminders and reconciliation of payments with invoices.

Business Owner
Automated ticket prioritization and routing

Automatically prioritize and route incoming support tickets based on keywords, customer history, and urgency.

Customer Support Ops
Automated email campaign scheduler

Schedule targeted email campaigns using segmentation criteria and track their performance automatically with analytical insights.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Conversation ID
      Required
    • Text
      Required
    • Assigned User
      Required
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
      Required
    • Phone
    • Chat Handle
    • Social Profile
    • Website
    • Background
    • Organization
    • Location
    • Job Title
    • Address
    • Address
    • City
    • State / Province
    • Postal Code / ZIP Code
    • Country
    Action
    Write
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Subject
      Required
    • Mailbox
      Required
    • Customer Label
    • Customer ID
    • Customer's Email
    • From User
    • Thread Type
      Required
    • Text
      Required
    • Status
    • Assigned User
    • Tag
    • Cc
    • Bcc
    • Import Only
      Required
    • Trigger Auto Reply
    Action
    Write
    • Conversation ID
      Required
    • Customer ID
    • Text
      Required
    • Assigned User
      Required
    • Create as Draft
      Required
    Action
    Write

Learn how to automate Help Scout on the Zapier blog

Learn how to automate Notion on the Zapier blog

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About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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About Notion
A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
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