Skip to content

Help Scout + Intercom Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Help Scout and Intercom.


Get started with workflows like: Create Help Scout conversations with tagged Intercom users. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Help Scout + Intercom in Minutes

It's easy to connect Help Scout + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantConversation Assigned

Triggers when a conversation is assigned to agent.

New Customer

Triggers when a new customer is added.

InstantLead Added Email

Triggers when a Lead enters an email address.

InstantNew Lead

Triggers when a new Lead is created.

InstantTag Added to Conversation

Triggers when a new tag is added to a conversation in Intercom.

InstantConversation Created

Triggers when a new conversation is created.

InstantTags Updated

Triggers when conversation tags are updated.

InstantLead Converted to User

Triggers when a lead converts to a user.

InstantTag Added to Lead

Triggers when a lead is tagged.

InstantNew Conversation

Triggers when a new conversation is created by a user in Intercom.

How Help Scout + Intercom Integrations Work

  1. Step 1: Authenticate Help Scout + Intercom.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect Help Scout + Intercom