Help Scout + Intercom Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Intercom, with as many as 66 possible integrations. Are you ready to find your productivity superpowers?
Create Help Scout conversations with tagged Intercom users
Establish an immediate connection with your customers when you use this Intercom to Help Scout automation. Once set up, when you tag a new user in Intercom, Zapier will create a new conversation to your customer in Help Scout. Impress users with a fast turnaround when you use this integration from Zapier.
How It Works
- Tag a new user in Intercom
- Zapier creates a new conversation to customer in Help Scout
What You Need
- Intercom account
- Help Scout account
It's easy to connect Help Scout + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when a new user is created.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Triggers when a lead converts to a user.
Attach or remove a tag on a specific user.
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