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Help Scout + Slack Integrations

How to connect Help Scout + Slack

Zapier lets you send info between Help Scout and Slack automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
SlackSlack
Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

Help Scout logo
Help Scout logo
Slack logoSlack logo

Do Even More with Help Scout + Slack

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Help Scout + Slack workflows do more for them.

  • Schedule by Zapier logo

    Zapier users love adding Schedule by Zapier to their workflows

Supported triggers and actions

What does this mean?

How Help Scout + Slack Integrations Work

  1. Step 1: Authenticate Help Scout + Slack.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Slack Tutorials

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn More

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