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Help Scout + Slack

Get Slack notifications for new Help Scout conversations

  1. When this happens

    Step 1: Conversation Created

  2. Then do this

    Step 2: Send Channel Message

Want to keep everyone on your team on the same page when it comes to new conversations that are created in Help Scout? With Zapier, you can automatically send those conversations to any Slack channel you'd like for immediate notification and high visibility.

How it works

  1. A new conversation is created in Help Scout
  2. Zapier posts conversation details to Slack

What you'll need

  • Help Scout account
  • Slack account

Supported triggers and actions

What does this mean?
help-scout logo
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn More

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