Loading

Help Scout + Slack

Send Slack channel messages when new Help Scout tags are updated

Need to speed up your help workflows? This integration is just the trick. As soon as a conversation tag gets updated in Help Scout, a Slack message will be automatically sent to a specified channel, making sure your team is up to date and ready to act!

Need to speed up your help workflows? This integration is just the trick. As soon as a conversation tag gets updated in Help Scout, a Slack message will be automatically sent to a specified channel, making sure your team is up to date and ready to act!

  1. short arrow
    long arrow
    When this happens...
    Help ScoutHelp Scout
    Tags Updated

    Triggers when conversation tags are updated.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Post a new message to a specific #channel you choose. Can also schedule a message for later.

    ActionWrite

Supported triggers and actions

What does this mean?
help-scout logo
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

Similar Apps

Zendesk integrations

Zendesk

Customer Support
Tender Support integrations

Tender Support

Customer Support
Freshdesk integrations

Freshdesk

Customer Support
slack logo
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn More

Related categories

Similar Apps

Flowdock integrations

Flowdock

Team Chat
Chatwork integrations

Chatwork

Team Chat
Microsoft Teams integrations

Microsoft Teams

Microsoft, Team Chat

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Google LogoSign up with Google
Or
By signing up, you agree to Zapier’s
Terms of Service