Help Scout + Webhooks Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Webhooks by Zapier, with as many as 24 possible integrations. Are you ready to find your productivity superpowers?
Turn Webhooks into new conversations in Help Scout
Automatically start new Help Scout conversations to customers from webhooks. Set it up and Zapier can save you time by automatically generating new conversations in Help Scout when a hook is activated. You can create great customer service by contacting customers quickly with this automation that'll work with your in-house apps.
How It Works
- A webhook is activated
- Zapier creates a new conversation to customer in Help Scout
What You Need
- Zapier account
- Help Scout account
It's easy to connect Help Scout + Webhooks by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Poll a URL and look for new entries.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Wait for a new POST, PUT, or GET to a Zapier URL.
Fire off a single PUT request as a form or JSON.
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