Turn Webhooks into new conversations in Help Scout

Automatically start new Help Scout conversations to customers from webhooks. Set it up and Zapier can save you time by automatically generating new conversations in Help Scout when a hook is activated. You can create great customer service by contacting customers quickly with this automation that'll work with your in-house apps.

How It Works

  1. A webhook is activated
  2. Zapier creates a new conversation to customer in Help Scout

What You Need

  • Zapier account
  • Help Scout account
Turn Webhooks into new conversations in Help Scout
Webhooks by Zapier integration logo

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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