Help Scout + HubSpot Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and HubSpot, with as many as 58 possible integrations. Are you ready to find your productivity superpowers?
Turn assigned Help Scout tickets into new Hubspot contacts
Turn your support team into another lead generator: If a sales question comes in to support, have support assign it to a specific person—like the sales manager—which will trigger Hubspot to create a new contact.
How It Works
- Help Scout conversations are assigned to a specific inbox and user...
- Zapier creates a new contact in Hubspot
- Help Scout
Create Help Scout conversations from HubSpot form submissions
Turn form submissions into direct contact with customers! With this automation, every time a new form is submitted in HubSpot, Zapier will create a new conversation from your customer in Help Scout. This integration gives you the ability to create immediate contact, and tackle the tasks given right away for great customer service. You'll be able to see your email support requests and your contact form requests together in Help Scout thanks to this Zapier integration.
How It Works
- Receive a new form submission in HubSpot
- Zapier will create a new conversation from customer in Help Scout
What You Need
- HubSpot account
- Help Scout account
Create or update Salesforce contacts from new Help Scout conversations
Keep your sales and support teams on the same page with this Zapier automation. After you set it up, new conversations in Help Scout will automatically create new contacts in HubSpot - or update a contact if one already exists. That way, your sales team can chase leads that come in to the support queue with no extra effort on their part.
How this Help Scout-HubSpot integration works
- A new conversation is created in Help Scout
- Zapier creates a new contact in Salesforce, or updates an existing contact
- Help Scout
It's easy to connect Help Scout + HubSpot and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a new conversation is created.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when conversation tags are updated.
Adds a note to existing conversation.
Triggers when a contact is added to the specified list. (Marketing Hub Starter plans and above)
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Triggers when a form is submitted.
Creates a new contact or updates an existing contact based on email address.
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