Create or update Salesforce contacts from new Help Scout conversations

Keep your sales and support teams on the same page with this Zapier automation. After you set it up, new conversations in Help Scout will automatically create new contacts in HubSpot - or update a contact if one already exists. That way, your sales team can chase leads that come in to the support queue with no extra effort on their part.

How this Help Scout-HubSpot integration works

  1. A new conversation is created in Help Scout
  2. Zapier creates a new contact in Salesforce, or updates an existing contact

Apps involved

  • Help Scout
  • HubSpot
Create or update Salesforce contacts from new Help Scout conversations
Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

HubSpot integration logo

HubSpot is your all-in-one stop for all of your marketing software needs.

What Is Zapier?

Get Help