Help Scout + HubSpot

Create Help Scout conversations from new HubSpot form submissions

Turn form submissions into direct contact with customers! With this automation, every time a new form is submitted in HubSpot, Zapier will automatically create a new conversation from your customer in Help Scout. This integration gives you the ability to create immediate contact, and tackle the tasks given right away for great customer service. You'll be able to see your email support requests and your contact form requests together in Help Scout thanks to this Zapier integration.

Turn form submissions into direct contact with customers! With this automation, every time a new form is submitted in HubSpot, Zapier will automatically create a new conversation from your customer in Help Scout. This integration gives you the ability to create immediate contact, and tackle the tasks given right away for great customer service. You'll be able to see your email support requests and your contact form requests together in Help Scout thanks to this Zapier integration.

  1. When this happens...
    HubSpotHubSpot
    New Form Submission

    Triggers when a form is submitted.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

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