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Help Scout + HubSpot

Update and create contacts in HubSpot when tags are updated in Help Scout

Stay on top of your customer engagement with this powerful workflow. Whenever tags are updated in Help Scout, it directly leads to a corresponding change, creating or updating a contact in your HubSpot database. This establishes a seamless connection between your Help Scout and HubSpot apps, ensuring your customer data always remains current and organized. Boost productivity and focus more on meaningful customer interactions with this efficient automation.

Stay on top of your customer engagement with this powerful workflow. Whenever tags are updated in Help Scout, it directly leads to a corresponding change, creating or updating a contact in your HubSpot database. This establishes a seamless connection between your Help Scout and HubSpot apps, ensuring your customer data always remains current and organized. Boost productivity and focus more on meaningful customer interactions with this efficient automation.

  1. When this happens...
    Help ScoutHelp Scout
    Tags Updated

    Triggers when conversation tags are updated.

    TriggerInstant
  2. automatically do this!
    HubSpotHubSpot
    Create or Update Contact

    Creates a new contact or updates an existing contact based on email address.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
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help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

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