Help Scout

Help Scout + Microsoft Excel Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Microsoft Excel, with as many as 25 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Microsoft Excel and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Row

Triggers when a new row is added to a worksheet in a spreadsheet.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Updated Row

Triggers when a row is added or updated in a worksheet.

Update Row

Updates a row in a specific worksheet.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.

See Microsoft Excel Integrations