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Help Scout + Delighted Integrations

How to connect Help Scout + Delighted

Zapier lets you send info between Help Scout and Delighted automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
DelightedDelighted
Add Person

Creates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.

Supported triggers and actions

What does this mean?

How Help Scout + Delighted Integrations Work

  1. Step 1: Authenticate Help Scout + Delighted.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn More

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