Delighted Integrations

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Google Sheets

Google, Spreadsheets

Slack

Team Chat

Salesforce

CRM (Customer Relationship Management), Premium

Smartsheet

Spreadsheets

HubSpot

Marketing Automation

Pipedrive

CRM (Customer Relationship Management)

Gmail

Email, Google

Airtable

Databases

Zendesk

Customer Support, Premium

ClientSuccess

CRM (Customer Relationship Management)

ActiveCampaign

Marketing Automation

Intercom

Customer Support

Freshdesk

Customer Support

Klaviyo

Marketing Automation

Productboard

Product Management

PostgreSQL

Databases, Premium

Facebook Pages

Facebook, Social Media Accounts

Help Scout

Customer Support

Trustpilot

Reviews

Microsoft Teams

Microsoft, Team Chat

MonkeyLearn

Analytics

SendGrid

Transactional Email

Marketo

Marketing Automation, Premium

Mixpanel

Ads & Conversion

Shopify

eCommerce, Premium

MySQL

Databases, Premium

Basecamp 3

Project Management

Microsoft Dynamics 365 CRM

CRM (Customer Relationship Management), Microsoft, Premium

Vitally

CRM (Customer Relationship Management)

Mailchimp

Email Newsletters

Asana

Project Management

WooCommerce

eCommerce, WordPress

Gravity Forms

Forms & Surveys, WordPress

Typeform

Forms & Surveys

ConnectWise Manage

CRM (Customer Relationship Management)

Dovetail

Project Management

AppsForOps Timeline

CRM (Customer Relationship Management)

ClickUp

Project Management

Microsoft Excel

Microsoft, Spreadsheets

monday.com

Project Management

Insightly

CRM (Customer Relationship Management)

Agile CRM

CRM (Customer Relationship Management)

Front

OfficeRnD

CRM (Customer Relationship Management)

Chatter

Team Collaboration

PracticePanther Legal Software

CRM (Customer Relationship Management)

Twitter

Social Media Accounts

Zendesk Sell

CRM (Customer Relationship Management)

Webex

Team Chat

Iterable

Email Newsletters

JobAdder

Beta, CRM (Customer Relationship Management)

Podio

Project Management

Close

CRM (Customer Relationship Management)

Copper

CRM (Customer Relationship Management)

SQL Server

Databases, Premium

DocSend

Ads & Conversion

SugarCRM 7+

CRM (Customer Relationship Management), Premium

ShippyPro

Beta, eCommerce

Magento 2.X

eCommerce, Premium

Google BigQuery

Databases, Google, Premium

Luxafor

Beta, Devices

Google Drive

File Management & Storage, Google

Stripe

Payment Processing

Acuity Scheduling

Scheduling & Booking

Sendinblue

Email Newsletters

ShipStation

eCommerce

Autopilot Journeys

Marketing Automation

Chargebee

Payment Processing

Coda

Documents

amoCRM

CRM (Customer Relationship Management)

Customer.io

Marketing Automation

Freshsales Suite

CRM (Customer Relationship Management)

TrackVia

Databases

GoSquared

Marketing Automation

Tango Card

Customer Appreciation

Dasheroo

Dashboards

amoCRM (Legacy)

CRM (Customer Relationship Management)

MaintainX

Beta, Task Management

Microsoft Outlook

Email, Microsoft

Webflow

Website Builders

Keap Max Classic

Marketing Automation, Premium

Eventbrite

Event Management

Square

Payment Processing

Follow Up Boss

CRM (Customer Relationship Management)

Facebook Custom Audiences

Ads & Conversion, Facebook, Premium

Microsoft Office 365

Email, Microsoft

Formstack

Forms & Surveys

BambooHR

HR Talent & Recruitment, Premium

Wrike

Project Management

Chime

CRM (Customer Relationship Management)

Drift

Customer Support

BigCommerce

eCommerce, Premium

Quick Base

Databases, Premium

Basecamp 2

Project Management

JustCall

Phone & SMS

Recurly

Payment Processing

ReCharge

eCommerce

Actionstep

CRM (Customer Relationship Management)

Accelo

Project Management

Cyfe

Dashboards

ChartMogul

Ads & Conversion

User.com

Marketing Automation

Olark

Customer Support

ProdPad

Product Management

TRIGGERcmd

Developer Tools

Prodsight

Analytics, Beta

Waitwhile

Beta, Scheduling & Booking

Discord

Team Chat

Google Contacts

Contact Management, Google

ConvertKit

Drip Emails

Unbounce

Forms & Surveys

Jira Software Cloud

Project Management

GitHub

Developer Tools

Campaign Monitor

Email Newsletters

Drip

Drip Emails

Pipefy

Project Management

Harvest

Time Tracking Software

Mailgun

Transactional Email

Google Chat

Google, Team Chat

SharpSpring

Marketing Automation

Clio

CRM (Customer Relationship Management)

Mandrill

Transactional Email

Digistore24

Marketing Automation

Popular ways to use Delighted workflows

Create Google Sheet rows for new Delighted responses
Delighted + Google Sheets
More details
When this happens
Step 1: New Response
Then do this
Step 2: Create Spreadsheet Row
See Zap details Try it
Create Google Sheet rows for new Delighted responses
Create Google Sheet rows for new Delighted responses
Delighted + Google Sheets
Send Delighted surveys for new rows in Google Sheets
Google Sheets + Delighted
More details
When this happens
Step 1: New or Updated Spreadsheet Row
Then do this
Step 2: Send Email Survey
See Zap details Try it
Send Delighted surveys for new rows in Google Sheets
Send Delighted surveys for new rows in Google Sheets
Google Sheets + Delighted
Update Person records in Pipedrive with new Delighted responses
Delighted + Pipedrive
More details
When this happens
Step 1: New Response
Then do this
Step 2: Find Person
Then do this
Step 3: Update Person
See Zap details Try it
Update Person records in Pipedrive with new Delighted responses
Update Person records in Pipedrive with new Delighted responses
Delighted + Pipedrive

Send Delighted surveys when deals are updated in Pipedrive
Pipedrive + Delighted
More details
When this happens
Step 1: Updated Deal
Then do this
Step 2: Send Email Survey
See Zap details Try it
Send Delighted surveys when deals are updated in Pipedrive
Send Delighted surveys when deals are updated in Pipedrive
Pipedrive + Delighted
Create records in Airtable for new Delighted responses
Delighted + Airtable
More details
When this happens
Step 1: New Response
Then do this
Step 2: Create Record
See Zap details Try it
Create records in Airtable for new Delighted responses
Create records in Airtable for new Delighted responses
Delighted + Airtable

Supported triggers and actions

What does this mean?

New Response
Triggers when a new response is received in this Delighted Project.
Trigger
Scheduled
New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Trigger
Scheduled
Add Person to Email Autopilot
Adds a person to the Email platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.
Action
Write
Add Person to SMS Autopilot
Adds a person to the SMS platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.
Action
Write
Add Person
Creates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.
Action
Write

Add Response
Creates a response in Delighted. This should only be used if programmatically adding responses to Delighted (ex. using our Add Person + Add Response Zaps). Otherwise, use our "Send Email Survey" or "Send SMS Survey" Actions to dispatch a survey. Adding responses requires a person ID and score at minimum.
Action
Write
Remove Person From Email Autopilot
Removes a person from the Email platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.
Action
Write

Remove Person From SMS Autopilot
Removes a person from the SMS platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.
Action
Write

Delighted
Sends an Email platform survey
Scheduled
Action
Delighted
Send SMS platform survey
Scheduled
Action
Delighted
Add a person to your unsubscribe list.
Scheduled
Action
Delighted
Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.
Scheduled
Action
Delighted
Retrieves the current Autopilot configuration for the desired platform (Email or SMS).
Scheduled
Action
Delighted
List all Autopilot memberships for the desired platform (Email or SMS), or list the Autopilot membership status for one specific person within the desired platform.
Scheduled
Action
Delighted
Provides your account's metrics for a specific Project. By default, we'll return results based on your
Scheduled
Action
Delighted
Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.
Scheduled
Action

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

Learn More

Related categories

Forms & Surveys

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