Delighted Integrations

  • Record Delighted survey responses in a Google Sheets spreadsheet

    Add data from survey responses automatically to your spreadsheet with this Delighted to Google Sheets automation. Once set up, each time a new survey response is completed in Delighted, Zapier will add a new row to your selected Google Sheets spreadsheet. Save time by automatically collecting the data you need.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier adds a new row to your selected Google Sheets spreadsheet

    What You Need

    • Delighted account
    • Google account
  • Save Delighted survey responses as notes in Intercom

    Organize completed survey responses with this Delighted to Intercom automation. Set it up, and Zapier will save completed survey responses in Delighted as notes in Intercom. Improve your customer relationships and communication when you use this integration.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier adds a new note in Intercom

    What You Need

    • Delighted account
    • Intercom account
  • Share Delighted survey responses in Slack

    You can instantly share new survey responses with your team when you use this Delighted to Slack automation. Set it up, and each time a survey response is completed in Delighted, Zapier will send a message via Slack. Automatically share responses with your team and apply the results to your projects right away.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier sends a message via Slack

    What You Need

    • Delighted account
    • Slack account
  • Update Intercom users from completed Delighted surveys

    Make sure your contacts are always accurate when you set up this Delighted to Intercom automation. Once set up, each time a new response is competed in Delighted, Zapier will update or create the user in Intercom. Provide a great customer service when you know exactly who to contact.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier updates the user in Intercom

    What You Need

    • Delighted account
    • Intercom account
  • Share Delighted survey responses via HipChat messages

    Share survey responses with your team right away when you use this automation. Once set up, each time a new survey response is completed in Delighted, Zapier will send a new message via HipChat. This data can go a long way when you share the results with your customer service and project management teams.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier sends a new message via HipChat

    What You Need

    • Delighted account
    • HipChat account
  • Update Geckoboard text from Delighted survey responses

    Would you like to link survey responses to your performance charts? With this Delighted to Geckoboard automation you can. Set it up, and each time a new survey response is completed in Delighted, Zapier will update text in Geckoboard. Get the most from your data when you are able to make connections.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier updates text in Geckoboard

    What You Need

    • Delighted account
    • Geckoboard account
  • Send new Intercom contacts a Delighted survey

    Learn more about new customers with this Intercom to Delighted automation. Set it up, and each time a new user is added in Intercom, Zapier will send a survey via Delighted. Show customers how valuable they are when you use this integration.

    How It Works

    1. A new user is added in Intercom
    2. Zapier sends a new survey via Delighted

    What You Need

    • Intercom account
    • Delighted account
  • Send new MailChimp subscribers a Delighted survey

    Provide relevant emails to your clients when you use this MailChimp to Delighted automation. Once set up, each time a new subscriber is added in MailChimp, Zapier will send them a survey via Delighted. Learn more about what your customers are looking for when you use this integration.

    How It Works

    1. A new subscriber is added in MailChimp
    2. Zapier sends a survey via Delighted

    What You Need

    • MailChimp account
    • Delighted account
  • Send new Delighted surveys from Zendesk tickets

    Gain immediate feedback from your customers when you use this Zendesk to Delighted automation. Set it up, and each time a new ticket is created in Zendesk, Zapier will send a new survey from Delighted. Let your customers know they come first when you use this integration.

    How It Works

    1. A new ticket is created in Zendesk
    2. Zapier sends a new survey from Delighted

    What You Need

    • Zendesk account
    • Delighted account
  • Send Delighted sentiment survey to follow up on new Nearby Now reviews

    A new review for your service is an opportunity to follow up with users for more feedback. Activate this integration, and every customer who provides a review on Nearby Now will receive a follow up survey from Delighted, letting you capture their thoughts when they're engaged.

    Note: This Zap will fail if the Nearby Now review was requested by SMS instead of email. You can add a Filter step to step to only run if an email is found—ask your team to only request reviews via email if you want to integrate with Delighted.

    How this Nearby Now-Delighted integration works

    1. A new review is received in Nearby Now
    2. Zapier sends a Delighted sentiment survey to the customer who submitted the Nearby Now review

    Apps involved

    • Nearby Now
    • Delighted
  • Send new HubSpot contacts a Delighted survey

    Get to know your customers right away when you use this HubSpot to Delighted automation. Once set up, Zapier will automatically send a new Delighted survey whenever a new contact is added in HubSpot. Build your customer relationships as you increase your client database.

    How It Works

    1. A new contact is added in HubSpot
    2. Zapier sends a new Delighted survey

    What You Need

    • HubSpot account
    • Delighted account
  • Reply to Delighted survey responses with a Mandrill template email

    Want to send emails to clients who have completed your survey? With this automation you can. Set it up, and each time a new survey response is completed in Delighted, Zapier will send a new email template via Mandrill. Whether you are saying thank you, or welcoming a new subscriber, this integration can help!

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier sends a new email template via Mandrill

    What You Need

    • Delighted account
    • Mandrill account
  • Create Desk cases from Delighted survey responses

    If you want to learn more about your customers, but need a more efficient way to do so, use this automation. Set it up, and each time a new survey response is completed in Delighted, Zapier will create a new case in Desk. Automatically record your client’s data so you have the tools to wow your customers.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier creates a new case in Desk

    What You Need

    • Delighted account
    • Desk account
  • Analyze Delighted feedback with MonkeyLearn and add to Google Sheets

    Do you have hundreds or thousands of open-ended survey answers and struggling to get actionable feedback from them? With this integration, you will be able to process thousands of free format text answers with MonkeyLearn.

    When a new response is received in Delighted, MonkeyLearn will analyze the content and classify according to aspect or sentiment. The results will then be added a Google Sheets Spreadsheet.

    How it works

    1. A new survey response is completed in Delighted
    2. MonkeyLearn analyzes the response and gets the corresponding aspect or sentiment
    3. Zapier adds a new row to your selected Google Sheets spreadsheet

    Apps involved

    • Delighted
    • MonkeyLearn
    • Google Sheets
  • Create MailChimp subscribers from Delighted survey responses

    Save time when you automatically pull contact data from completed surveys and turn it into subscribers. Set up this automation, and each time a new survey response is completed in Delighted, Zapier will add a new subscriber to MailChimp. Make sure everyone is included when you use this integration.

    How It Works

    1. A new survey response is completed in Delighted
    2. Zapier adds a new subscriber in MailChimp

    What You Need

    • Delighted account
    • MailChimp account
  • Send Delighted surveys for HoneyBook project stage changes

    Feedback is an essential part of growth form many creative entrepreneurs, but making sure to ask for it can sometimes get overlooked. You can now send your clients an automated Delighted survey to capture valuable insights as soon as you complete the HoneyBook project and see what you are doing well in your business and where improvements can be made.

    Note: Delighted will allow you to add a delay, so that the survey won't be sent right away.

    How this HoneyBook-Delighted integration works

    1. When a HoneyBook project is moved to the completed stage in the pipeline
    2. Delighted will send out a survey to your client

    Apps involved

    • HoneyBook
    • Delighted
  • Send suppliers Delighted surveys after new ProcurementExpress.com order deliveries

    Struggling to keep tabs on supplier quality? After you set up this integration, each time there's a purchase order delivery on ProcurementExpress.com, we'll send your supplier a Delighted survey. Now you’ll be able to find out which suppliers are working best for you.

    How this ProcurementExpress.com-Delighted integration works

    1. New orders are received in ProcurementExpress.com
    2. Zapier sends a survey through Delighted

    Apps involved

    • ProcurementExpress.com
    • Delighted

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Delighted Integration Details

Launched on Zapier March 1, 2014

Zapier combines Triggers (like "New Survey Response") and Actions (like "Add Person / Schedule Survey") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Delighted Triggers, Searches, and Actions are supported by Zapier:

New Survey Response

Triggers when a new survey response is received.

Add Person / Schedule Survey

Send the Delighted survey to someone. You can add a delay, so that the survey won't be sent right away. You can also send properties like CustomerID or Categories so you can filter on this info from your dashboard.

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