Delighted Integrations

Would you like to link survey responses to your performance charts? With this Delighted to Geckoboard automation you can. Set it up, and each time a new survey response is completed in Delighted, Zapier will update text in Geckoboard. Get the most from your data when you are able to make connections.

How It Works

1. A new survey response is completed in Delighted
2. Zapier updates text in Geckoboard

What You Need

• Delighted account
• Geckoboard account

Learn more about new customers with this Intercom to Delighted automation. Set it up, and each time a new user is added in Intercom, Zapier will send a survey via Delighted. Show customers how valuable they are when you use this integration.

How It Works

1. A new user is added in Intercom
2. Zapier sends a new survey via Delighted

What You Need

• Intercom account
• Delighted account

Provide relevant emails to your clients when you use this MailChimp to Delighted automation. Once set up, each time a new subscriber is added in MailChimp, Zapier will send them a survey via Delighted. Learn more about what your customers are looking for when you use this integration.

How It Works

1. A new subscriber is added in MailChimp
2. Zapier sends a survey via Delighted

What You Need

• MailChimp account
• Delighted account

Gain immediate feedback from your customers when you use this Zendesk to Delighted automation. Set it up, and each time a new ticket is created in Zendesk, Zapier will send a new survey from Delighted. Let your customers know they come first when you use this integration.

How It Works

1. A new ticket is created in Zendesk
2. Zapier sends a new survey from Delighted

What You Need

• Zendesk account
• Delighted account

A new review for your service is an opportunity to follow up with users for more feedback. Activate this integration, and every customer who provides a review on Nearby Now will receive a follow up survey from Delighted, letting you capture their thoughts when they're engaged.

Note: This Zap will fail if the Nearby Now review was requested by SMS instead of email. You can add a Filter step to step to only run if an email is found—ask your team to only request reviews via email if you want to integrate with Delighted.

How this Nearby Now-Delighted integration works

1. A new review is received in Nearby Now
2. Zapier sends a Delighted sentiment survey to the customer who submitted the Nearby Now review

Apps involved

• Nearby Now
• Delighted

Get to know your customers right away when you use this HubSpot to Delighted automation. Once set up, Zapier will automatically send a new Delighted survey whenever a new contact is added in HubSpot. Build your customer relationships as you increase your client database.

How It Works

1. A new contact is added in HubSpot
2. Zapier sends a new Delighted survey

What You Need

• HubSpot account
• Delighted account

Want to send emails to clients who have completed your survey? With this automation you can. Set it up, and each time a new survey response is completed in Delighted, Zapier will send a new email template via Mandrill. Whether you are saying thank you, or welcoming a new subscriber, this integration can help!

How It Works

1. A new survey response is completed in Delighted
2. Zapier sends a new email template via Mandrill

What You Need

• Delighted account
• Mandrill account

If you want to learn more about your customers, but need a more efficient way to do so, use this automation. Set it up, and each time a new survey response is completed in Delighted, Zapier will create a new case in Desk. Automatically record your client’s data so you have the tools to wow your customers.

How It Works

1. A new survey response is completed in Delighted
2. Zapier creates a new case in Desk

What You Need

• Delighted account
• Desk account

Do you have hundreds or thousands of open-ended survey answers and struggling to get actionable feedback from them? With this integration, you will be able to process thousands of free format text answers with MonkeyLearn.

When a new response is received in Delighted, MonkeyLearn will analyze the content and classify according to aspect or sentiment. The results will then be added a Google Sheets Spreadsheet.

How it works

1. A new survey response is completed in Delighted
2. MonkeyLearn analyzes the response and gets the corresponding aspect or sentiment
3. Zapier adds a new row to your selected Google Sheets spreadsheet

Apps involved

• Delighted
• MonkeyLearn
• Google Sheets

Save time when you automatically pull contact data from completed surveys and turn it into subscribers. Set up this automation, and each time a new survey response is completed in Delighted, Zapier will add a new subscriber to MailChimp. Make sure everyone is included when you use this integration.

How It Works

1. A new survey response is completed in Delighted
2. Zapier adds a new subscriber in MailChimp

What You Need

• Delighted account
• MailChimp account

Struggling to keep tabs on supplier quality? After you set up this integration, each time there's a purchase order delivery on ProcurementExpress.com, we'll send your supplier a Delighted survey. Now you’ll be able to find out which suppliers are working best for you.

How this ProcurementExpress.com-Delighted integration works

1. New orders are received in ProcurementExpress.com
2. Zapier sends a survey through Delighted

Apps involved

• ProcurementExpress.com
• Delighted

Got loads of awesome feedback from your NPS surveys that you don't have time to analyze and action? Save hours of analysis by connecting Delighted to Appbot via Zapier. Appbot reads every comment and groups it by sentiment, keyword and topic. Turn your NPS responses into actionable feedback with clear visualizations, without reading each response individually.