Popular ways to use Delighted workflows

• Create Google Sheet rows for new Delighted responses

  

  by Zapier

  Zapier

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  • 
  • 

  Delighted, Google Sheets

  Delighted + Google Sheets

  More details

  1. 

     When this happens

     Step 1: New Response

  2. 

     Then do this

     Step 2: Create Spreadsheet Row

  See Zap detailsTry it

  Create Google Sheet rows for new Delighted responses

  

  by Zapier

  Zapier

  Create Google Sheet rows for new Delighted responses

  Try it

  • 
  • 

  Delighted, Google Sheets

  Delighted + Google Sheets

• Send Delighted surveys for new rows in Google Sheets

  

  by Zapier

  Zapier

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  • 
  • 

  Google Sheets, Delighted

  Google Sheets + Delighted

  More details

  1. 

     When this happens

     Step 1: New or Updated Spreadsheet Row

  2. 

     Then do this

     Step 2: Send Email Survey

  See Zap detailsTry it

  Send Delighted surveys for new rows in Google Sheets

  

  by Zapier

  Zapier

  Send Delighted surveys for new rows in Google Sheets

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  • 
  • 

  Google Sheets, Delighted

  Google Sheets + Delighted

• Update Person records in Pipedrive with new Delighted responses

  

  by Zapier

  Zapier

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  • 
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  Delighted, Pipedrive

  Delighted + Pipedrive

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  1. 

     When this happens

     Step 1: New Response

  2. 

     Then do this

     Step 2: Find Person

  3. 

     Then do this

     Step 3: Update Person

  See Zap detailsTry it

  Update Person records in Pipedrive with new Delighted responses

  

  by Zapier

  Zapier

  Update Person records in Pipedrive with new Delighted responses

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  • 
  • 
  • 

  Delighted, Pipedrive

  Delighted + Pipedrive

• Send Delighted surveys when deals are updated in Pipedrive

  

  by Zapier

  Zapier

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  • 
  • 

  Pipedrive, Delighted

  Pipedrive + Delighted

  More details

  1. 

     When this happens

     Step 1: Updated Deal

  2. 

     Then do this

     Step 2: Send Email Survey

  See Zap detailsTry it

  Send Delighted surveys when deals are updated in Pipedrive

  

  by Zapier

  Zapier

  Send Delighted surveys when deals are updated in Pipedrive

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  • 
  • 

  Pipedrive, Delighted

  Pipedrive + Delighted

• Create records in Airtable for new Delighted responses

  

  by Zapier

  Zapier

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  • 

  Delighted, Airtable

  Delighted + Airtable

  More details

  1. 

     When this happens

     Step 1: New Response

  2. 

     Then do this

     Step 2: Create Record

  See Zap detailsTry it

  Create records in Airtable for new Delighted responses

  

  by Zapier

  Zapier

  Create records in Airtable for new Delighted responses

  Try it

  • 
  • 

  Delighted, Airtable

  Delighted + Airtable

• Create responses in Delighted from new Google Sheets rows

  

  by Zapier

  Zapier

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  • 
  • 
  • 

  Google Sheets, Delighted

  Google Sheets + Delighted

  More details

  1. 

     When this happens

     Step 1: New Spreadsheet Row

  2. 

     Then do this

     Step 2: Find Person

  3. 

     Then do this

     Step 3: Add Response

  See Zap detailsTry it

  Create responses in Delighted from new Google Sheets rows

  

  by Zapier

  Zapier

  Create responses in Delighted from new Google Sheets rows

  Try it

  • 
  • 
  • 

  Google Sheets, Delighted

  Google Sheets + Delighted

• Create Freshdesk tickets for new Delighted responses

  

  by Zapier

  Zapier

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  • 

  Delighted, Freshdesk

  Delighted + Freshdesk

  More details

  1. 

     When this happens

     Step 1: New Response

  2. 

     Then do this

     Step 2: Create Ticket

  See Zap detailsTry it

  Create Freshdesk tickets for new Delighted responses

  

  by Zapier

  Zapier

  Create Freshdesk tickets for new Delighted responses

  Try it

  • 
  • 

  Delighted, Freshdesk

  Delighted + Freshdesk

• Create Freshdesk tickets for new Delighted responses

  

  by Zapier

  Zapier

  Try it

  • 
  • 

  Delighted, Freshdesk

  Delighted + Freshdesk

  More details

  1. 

     When this happens

     Step 1: New Response

  2. 

     Then do this

     Step 2: Create Ticket

  See Zap detailsTry it

  Create Freshdesk tickets for new Delighted responses

  

  by Zapier

  Zapier

  Create Freshdesk tickets for new Delighted responses

  Try it

  • 
  • 

  Delighted, Freshdesk

  Delighted + Freshdesk

• 

  New Response

  Triggers when a new response is received in this Delighted Project.

  Trigger

  Scheduled
• 

  New Unsubscribe

  Triggers when a person unsubscribes from Delighted surveys.

  Trigger

  Scheduled
• 

  Add Person to Email Autopilot

  Adds a person to the Email platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.

  Action

  Write
• 

  Add Person to SMS Autopilot

  Adds a person to the SMS platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.

  Action

  Write
• 

  Add Person

  Creates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.

  Action

  Write
• 

  Add Response

  Creates a response in Delighted. This should only be used if programmatically adding responses to Delighted (ex. using our Add Person + Add Response Zaps). Otherwise, use our "Send Email Survey" or "Send SMS Survey" Actions to dispatch a survey. Adding responses requires a person ID and score at minimum.

  Action

  Write
• 

  Remove Person From Email Autopilot

  Removes a person from the Email platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.

  Action

  Write
• 

  Remove Person From SMS Autopilot

  Removes a person from the SMS platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.

  Action

  Write
• Delighted

  Sends an Email platform survey

  Scheduled

  Action

• Delighted

  Send SMS platform survey

  Scheduled

  Action

• Delighted

  Add a person to your unsubscribe list.

  Scheduled

  Action

• Delighted

  Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.

  Scheduled

  Action

• Delighted

  Retrieves the current Autopilot configuration for the desired platform (Email or SMS).

  Scheduled

  Action

• Delighted

  List all Autopilot memberships for the desired platform (Email or SMS), or list the Autopilot membership status for one specific person within the desired platform.

  Scheduled

  Action

• Delighted

  Provides your account's metrics for a specific Project. By default, we'll return results based on your

  Scheduled

  Action

• Delighted

  Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.

  Scheduled

  Action