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Connect Delighted and Customer.io to power AI-driven automation

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Zapier makes it easy to integrate Delighted with Customer.io - no code necessary. See how you can get setup in minutes.

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Delighted logo
Delighted
Delighted logo
Delighted
1. Choose trigger event
Customer.io logo
Customer.io
Customer.io logo
Customer.io
2. Choose action
Delighted logo
1. Select the event
Setup
Test
Delighted logo
Delighted
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Response" from Delighted.

Add your action

An action happens after the trigger—such as "Create or Update a Person" in Customer.io.

You’re connected!

Zapier seamlessly connects Delighted and Customer.io, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Delighted triggers, actions, and search
    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Polling
    Try It
    • Person ID
    • Email
      Required
    • Phone Number
    • Name
    • Properties
    Action
    Write
    • Email
      Required
    • Name
    • Last Sent At
    Action
    Write
    • Person ID
    • Email
    • Phone Number
    Action
    Write
  • Delighted triggers, actions, and search
    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Polling
    Try It
    • Person ID
    • Email
    • Phone Number
      Required
    • Name
    • Properties
    Action
    Write
    • Person ID
      Required
    • Created At
    • Score
      Required
    • Comment
    • Properties
    Action
    Write
    • Person ID
    • Email
    • Phone Number
    Action
    Write

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Delighted and Customer.io to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Customer.io on the Zapier blog

Make work flow with AI

Level up your Delighted to Customer.io integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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About Delighted
Delighted is the easiest and most beautiful way to measure customer happiness.
Learn moreLearn moreHelpHelp
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About Customer.io
With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.
Learn moreLearn moreHelpHelp
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