Delighted Help & Support

  • How to Get Started with Delighted on Zapier
  • Popular Things To Do With Delighted
  • Common Problems with Delighted on Zapier

How to Get Started with Delighted on Zapier

To get started with Delighted on Zapier, first you will need to click to connect your Delighted account to use with your Zap.

Click to connect Delighted

Next, you'll be asked to name your Delighted connection and enter your API Key

Delighted API Key

To find your API Key in your Delighted account:

Remember, you’ll need to be an Admin on your account to access your API.

  1. Go to Settings > API or if you are signed in to Delighted you can just click this link.
  2. Copy your Delighted API key.

Delighted API Key in Delighted account

Once you've entered your API Key and clicked continue, we'll test your account to make sure the connection works. If it does, you're all set!

Delighted connection successful

Popular Things To Do With Delighted

  • Record Delighted survey responses in a Google Sheets spreadsheet

    Delighted + Google Sheets

    Try It
  • Save Delighted survey responses as notes in Intercom

    Delighted + Intercom

  • Share Delighted survey responses in Slack

    Delighted + Slack

  • Update Intercom users from completed Delighted surveys

    Delighted + Intercom

  • Update Geckoboard text from Delighted survey responses

    Delighted + Geckoboard

  • Send new Intercom contacts a Delighted survey

    Intercom + Delighted

Common Problems with Delighted on Zapier

Emails are not being received

Occasionally emails are sent from our system with no delay specified but recipients report not getting them.

If you're seeing this happen, be aware that Delighted will throttle messages sent within the time period you've specified here:

https://demo.delighted.com/account/edit_min_survey_interval

Their team recommends, when testing out a Zap, to set up a few dummy email
addresses so the Zap can be tested on a new address each time. If
Gmail is available, using a Name+1@gmail.com naming convention can
help avoid manually setting up a number of inboxes. In either
situation, this will help avoid emails from being throttled, as well
as bypass any bouncing issues some of the earlier addresses may be
experiencing.

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