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Delighted + Freshdesk

Create Freshdesk tickets for new Delighted responses

This integration will trigger following the receipt of survey responses in Delighted. Once a response is received, this automation creates a new ticket in your Freshdesk instance addressed to the survey respondent.

This integration will trigger following the receipt of survey responses in Delighted. Once a response is received, this automation creates a new ticket in your Freshdesk instance addressed to the survey respondent.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
delighted logo
delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn moreHelp

Related categories

  • Forms & Surveys

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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