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  • Intercom logoIntercom logo

Delighted + Intercom Integrations

How to connect Delighted + Intercom

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  • Delighted triggers, actions, and search
    New Response
    Triggers when a new response is received in this Delighted Project.
    Trigger
    Scheduled
  • Delighted triggers, actions, and search
    New Unsubscribe
    Triggers when a person unsubscribes from Delighted surveys.
    Trigger
    Scheduled
  • Delighted triggers, actions, and search
    Add Person to Email Autopilot
    Adds a person to the Email platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.
    Action
    Write
  • Delighted triggers, actions, and search
    Add Person to SMS Autopilot
    Adds a person to the SMS platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.
    Action
    Write
  • Delighted triggers, actions, and search
    Add Person
    Creates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.
    Action
    Write
  • Delighted triggers, actions, and search
    Add Response
    Creates a response in Delighted. This should only be used if programmatically adding responses to Delighted (ex. using our Add Person + Add Response Zaps). Otherwise, use our "Send Email Survey" or "Send SMS Survey" Actions to dispatch a survey. Adding responses requires a person ID and score at minimum.
    Action
    Write
  • Delighted triggers, actions, and search
    Remove Person From Email Autopilot
    Removes a person from the Email platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.
    Action
    Write
  • Delighted triggers, actions, and search
    Remove Person From SMS Autopilot
    Removes a person from the SMS platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.
    Action
    Write
  • Delighted

    Sends an Email platform survey

    Scheduled

    Action

  • Delighted

    Send SMS platform survey

    Scheduled

    Action

  • Delighted

    Add a person to your unsubscribe list.

    Scheduled

    Action

  • Delighted

    Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.

    Scheduled

    Action

  • Delighted

    Retrieves the current Autopilot configuration for the desired platform (Email or SMS).

    Scheduled

    Action

  • Delighted

    List all Autopilot memberships for the desired platform (Email or SMS), or list the Autopilot membership status for one specific person within the desired platform.

    Scheduled

    Action

  • Delighted

    Provides your account's metrics for a specific Project. By default, we'll return results based on your

    Scheduled

    Action

  • Delighted

    Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.

    Scheduled

    Action

  • Intercom

    Triggers when a Lead enters an email address.

    Instant

    Trigger

  • Intercom

    Triggers when a lead converts to a user.

    Instant

    Trigger

  • Intercom

    Triggers when a new Lead is created.

    Instant

    Trigger

  • Intercom

    Triggers when a lead is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a new tag is added to a conversation in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when a new conversation is created by a user in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Instant

    Trigger

  • Intercom

    Triggers when a new Company is created.

    Instant

    Trigger

  • Intercom

    Triggers when a new user is created.

    Instant

    Trigger

  • Intercom

    Triggers when a user is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a user unsubscribes from Intercom.io emails.

    Instant

    Trigger

  • Intercom

    Add a note to a user.

    Scheduled

    Action

  • Intercom

    Tags a user with an event that occurred.

    Scheduled

    Action

  • Intercom

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag from a specific company.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific lead.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific user.

    Scheduled

    Action

  • Intercom

    Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

    Scheduled

    Action

  • Intercom

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    Scheduled

    Action

  • Intercom

    Update a user within Intercom given their e-mail address.

    Scheduled

    Action

  • Intercom

    Creates a new user in your Intercom app.

    Scheduled

    Action

  • Intercom

    Finds an existing company.

    Scheduled

    Action

  • Intercom

    Finds an existing Lead.

    Scheduled

    Action

  • Intercom

    Finds an existing user.

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Lead

    Scheduled

    Action

How Delighted + Intercom Integrations Work

  1. Step 1: Authenticate Delighted and Intercom.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
delighted logo
delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn more

Related categories

intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Related categories

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