Help Scout

Help Scout + Productboard Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Productboard, with as many as 14 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Productboard and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Note

Triggers when a new note is created.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Feature

Triggers when a new feature is created.

Create Note

Creates a new note.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.

See Productboard Integrations