Help Scout + Trello Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Trello, with as many as 106 possible integrations. Are you ready to find your productivity superpowers?
Turn Help Scout conversations into Trello cards
Log your conversations and organize them easily with this Help Scout to Trello automation. Once set up, every time a new conversation is started in Help Scout, Zapier will create a new card in Trello. This integration will help you keep track of important conversations, and stay on track for your next task.
How It Works
- A new conversation is started in Help Scout
- Zapier will create a new card in Trello
What You Need
- Help Scout account
- Trello account
Turn new assigned conversations in Help Scout into Trello Cards
Keep your conversations organized and make it easier to follow up with customers with this Help Scout to Trello automation. Once set up, every time a new conversation is assigned in Help Scout, Zapier will create a new card in Trello. This integration will help you visually keep track of important conversations.
How It Works
- Assign a new conversation in Help Scout
- Zapier creates a new card in Trello
What You Need
- Help Scout account
- Trello account
Create Trello cards from new Help Scout conversations
Create an excellent customer service environment when you start using the Help Scout to Trello integration. Set up this automation and every time a new conversation is started in Help Scout, Zapier will create a new card in Trello. Now you can respond quickly to new issues and make sure you don't miss anything.
How It Works
- New conversation is started in Help Scout
- Zapier creates a new card in Trello
What You Need
- Help Scout account
- Trello account
Translate non-English Help Scout tickets and create Trello cards for them
The faster you clear those tickets, the better for your customers. Save yourself the trouble and slow-down of having to translate emails before you can dig in: Once this automation is active, it will trigger with every Help Scout ticket you add to a specific mailbox (like an "International Tickets" box), translating the ticket and automatically creating a new Trello card with the translation for your reference when it's time to reply.
How this Help Scout integration works
- A new email is received from a customer on Help Scout
- Zapier automatically translates it, and creates a new Trello card for it
Apps involved
- Help Scout
- Trello
It's easy to connect Help Scout + Trello and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a new conversation is created.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when conversation tags are updated.
Adds a note to existing conversation.
Triggers when a Card is updated in Trello.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Triggers when you get a new notification in Trello.
Adds a new list on a specific board.
Why Zapier?
Get started for free—14 day trial of premium features and apps.
No coding required—automate any of 1,500+ apps in minutes.
Enterprise-level security—connect mission-critical apps.
Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.
Become a Zapier Integration Partner