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Help Scout + Trello + Translate by Zapier

Translate non-English Help Scout tickets and create Trello cards for them

The faster you clear those tickets, the better for your customers. Save yourself the trouble and slow-down of having to translate emails before you can dig in: Once this automation is active, it will trigger with every Help Scout ticket you add to a specific mailbox (like an "International Tickets" box), translating the ticket and automatically creating a new Trello card with the translation for your reference when it's time to reply.

The faster you clear those tickets, the better for your customers. Save yourself the trouble and slow-down of having to translate emails before you can dig in: Once this automation is active, it will trigger with every Help Scout ticket you add to a specific mailbox (like an "International Tickets" box), translating the ticket and automatically creating a new Trello card with the translation for your reference when it's time to reply.

  1. long arrow
    short arrow
    When this happens...
    Help ScoutHelp Scout
    Conversation Created

    Triggers when a new conversation is created.

    TriggerInstant
  2. long arrow
    short arrow
    automatically do this...
    Translate by ZapierTranslate by Zapier
    Translate Text

    Translates text you provide into another language. Text is capped at 1000 characters.

    ActionWrite
  3. then do this!
    TrelloTrello
    Create Card

    Adds a new card on a specific board and list.

    ActionWrite

Supported triggers and actions

What does this mean?
help-scout logo
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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translate logo
translate logo

About Translate by Zapier

Automatically translates words, phrases, and web pages into over 100 languages.

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