Help Scout + Trello
Create Trello cards from new Help Scout conversations
Create an excellent customer service environment when you start using the Help Scout to Trello integration. Set up this automation and every time a new conversation is started in Help Scout, Zapier will create a new card in Trello. Now you can respond quickly to new issues and make sure you don't miss anything.
Create an excellent customer service environment when you start using the Help Scout to Trello integration. Set up this automation and every time a new conversation is started in Help Scout, Zapier will create a new card in Trello. Now you can respond quickly to new issues and make sure you don't miss anything.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create Card
Triggers when a new card is added.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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Customer SupportAbout Trello
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
