Google Sheets + Help Scout
Create spreadsheet rows in Google Sheets for new Help Scout conversations
Keep track of new Help Scout conversations in a well-organized Google Sheet with this seamless workflow. When a new conversation is created in Help Scout, this automation will add a row to your specified Google Sheets spreadsheet with all the relevant details. Stay organized and never miss important customer interactions again.
Keep track of new Help Scout conversations in a well-organized Google Sheet with this seamless workflow. When a new conversation is created in Help Scout, this automation will add a row to your specified Google Sheets spreadsheet with all the relevant details. Stay organized and never miss important customer interactions again.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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SpreadsheetsAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
