Help Scout + SurveyMonkey Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and SurveyMonkey, with as many as 14 possible integrations. Are you ready to find your productivity superpowers?
Start a new Help Scout conversation from SurveyMonkey responses
If you communicate with your customers in Help Scout, you can start a new conversation with them whenever they fill out your SurveyMonkey survey. Zapier can capture SurveyMonkey responses with a new contact's details, and send it to Help Scout as a new conversation. That gives you a great way to followup on their responses and continue the conversation.
Note: You must use SurveyMonkey's Single Textbox fields to capture contact details, in order to properly pass the information to Help Scout.
How It Works
- A new subscriber submits a SurveyMonkey response
- Zapier adds a new conversation to Help Scout
What You Need
- SurveyMonkey account
- Help Scout account
Create Help Scout conversations from SurveyMonkey responses
Take out the wait time and get notified immediately when you receive new completed SurveyMonkey responses. Once set up, when you receive a new response in SurveyMonkey, Zapier will create a new conversation from your customer in Help Scout. This integration will help you stay on top of responses and tackle concerns quickly.
How It Works
- Receive a new response in SurveyMonkey
- Zapier creates a new conversation from customer in Help Scout
What You Need
- SurveyMonkey account
- Help Scout account
It's easy to connect Help Scout + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers a notification when your survey is completed.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.
Send a survey invitation to one or more contacts and/or emails.
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