Help Scout

Help Scout + SurveyMonkey Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and SurveyMonkey, with as many as 14 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Response Notification

Triggers a notification when your survey is completed.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Send Survey

Send a survey invitation to one or more contacts and/or emails.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

See SurveyMonkey Integrations