Wootric Integrations
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Archive Wootric feedback in Google Sheets
Receiving feedback from your customers is a truly wonderful thing, and is worth archiving to refer back to in the future. Zapier can help connect your Net Promoter Score tools to spreadsheets and help keep a running archive of feedback as it comes in.
How It Works
- You have new response in Wootric
- Zapier adds a new row to Google Sheets
What You Need
- Wootric account
- Google Docs account
Create Zendesk tickets for low Wootric responses
When someone gives you a low NPS score, that's someone you should follow up with immediately. It may be hard to keep track of that, so why not use your existing help desk software to manage it? Zapier can help you connect your tools together so you can take care of your customers as quickly as possible.
How It Works
- You receive a NPS score below 6 in Wootric
- Zapier creates a new ticket in Zendesk
What You Need
- Wootric account
- Zendesk account
Share Wootric NPS responses in Slack
Customer feedback is exciting! Instantly share new Net Promoter Score survey responses with your team when you enable this Wootric to Slack Zap. Each time Wootric receives a new survey response from one of your customers, Zapier will post this response to the Slack channel of your choice. Create awareness of customer feedback across your team, and inspire customer-focused conversations and actions.
How It Works
- A new survey response is completed in Wootric
- Zapier posts the response to Slack
What You Need
- Wootric account
- Slack account
Add new Wootric NPS scores to ChartMogul customers
The Net Promoter Score is important for measuring how likely your customers are to promote your product. Wootric provides a great way to measure this within your app. Integrating this data into ChartMogul allows you to analyze your subscription revenue segmented by promoters and detractors of your product.
For example, you can answer questions like "How much MRR is tied up amongst my detractors?", "What kind of customers are promoters?", etc.
How It Works
- A new response arrives for your Wootric NPS survey
- Zapier adds the NPS score to the customer in ChartMogul
What You Need
- Wootric account
- ChartMogul account
Share Wootric responses via email
Share Wootric responses with your team as soon as they are available with this Wootric to Email by Zapier automation. Once set up, each time new responses are added in Wootric, Zapier will send a new email. Stay on top of customer service and woo your customers!
How It Works
- A new response is added in Wootric
- Zapier sends an email via email by Zapier
What You Need
- Wootric account
- Zapier account
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Wootric Integration Details
Launched on Zapier October 19, 2015
Zapier combines Triggers (like "Detractor Response") and Actions (like "Create End User") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Wootric Triggers, Searches, and Actions are supported by Zapier:
Triggers when a new response is created with a low NPS score (0-6).
Triggers when a new response is created with a high score (9-10).
Triggers when a new NPS survey response is submitted.
Creates a new end user.
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