Create Zendesk tickets for low Wootric responses

When someone gives you a low NPS score, that's someone you should follow up with immediately. It may be hard to keep track of that, so why not use your existing help desk software to manage it? Zapier can help you connect your tools together so you can take care of your customers as quickly as possible.

How It Works

  1. You receive a NPS score below 6 in Wootric
  2. Zapier creates a new ticket in Zendesk

What You Need

  • Wootric account
  • Zendesk account
Create Zendesk tickets for low Wootric responses
Wootric integration logo

Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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