When this happens...
WootricNew Response
Then do this...
ZendeskUpdate User

Having context on your users when speaking with them is so important when it comes to making sure they are well taken care of. Let Zapier help you connect data together from apps you use, and make sure you are always on the same page with what's going on with a user.

How It Works

  1. You receive a new response in Wootric
  2. Zapier updates the customer record in Zendesk

What You Need

  • Wootric account
  • Zendesk account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Wootric + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Response

Triggers when a new NPS survey response is submitted.

Create End User

Creates a new end user.

Detractor Response

Triggers when a new response is created with a low NPS score (0-6).

Attach File to Ticket

Attach a file to an existing ticket.

Promoter Response

Triggers when a new response is created with a high score (9-10).

Create User

Create a new user.

New User

Triggers when a new user is created.

Create Ticket

Create a new ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create Organization

Create a new organization.

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Become a Zapier Integration Partner

Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.