Start a new Help Scout conversation from SurveyMonkey responses
When this happensStep 1: New Response Notification With Answers
Then do thisStep 2: Create Conversation
If you communicate with your customers in Help Scout, you can start a new conversation with them whenever they fill out your SurveyMonkey survey. Zapier can capture SurveyMonkey responses with a new contact's details, and send it to Help Scout as a new conversation. That gives you a great way to followup on their responses and continue the conversation.
Note: You must use SurveyMonkey's Single Textbox fields to capture contact details, in order to properly pass the information to Help Scout.
How It Works
- A new subscriber submits a SurveyMonkey response
- Zapier adds a new conversation to Help Scout
What You Need
- SurveyMonkey account
- Help Scout account