Start a new Help Scout conversation from SurveyMonkey responses

If you communicate with your customers in Help Scout, you can start a new conversation with them whenever they fill out your SurveyMonkey survey. Zapier can capture SurveyMonkey responses with a new contact's details, and send it to Help Scout as a new conversation. That gives you a great way to followup on their responses and continue the conversation.

Note: You must use SurveyMonkey's Single Textbox fields to capture contact details, in order to properly pass the information to Help Scout.

How It Works

  1. A new subscriber submits a SurveyMonkey response
  2. Zapier adds a new conversation to Help Scout

What You Need

  • SurveyMonkey account
  • Help Scout account
Start a new Help Scout conversation from SurveyMonkey responses
SurveyMonkey integration logo

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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