Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Tender Support is an elegant help desk that organizes your customer care so you can focus on delivering the best service possible.

Tender Support

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout and Zapier allow you to foster a personalized customer experience while saving your team time. Create more personalized interactions with your customers by automatically creating new conversations from submitted emails and forms. Then help your team respond faster by sending a message whenever you assign a conversation to a team member. 

Here are some creative ways to use Help Scout with Zapier:

 Customer emails can include a lot of information. Make sure your team has all the details in one place by creating a new conversation from inbound emails via Email Parser by Zapier.

 A key part of customer service is speed. Share new Help Scout conversations in Slack so your customer service team can get the issues resolved faster. 

 Don't waste time with data entry. Create new conversations from customers when you receive new entries in Typeform, Wufoo, or other web forms.

Help Scout

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Jira Software Server

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Trello

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Smartsheet

Active Collab is a popular, all-in-one tool for project management, team collaboration and billing. Available both in cloud and self hosted versions.

Active Collab

Projectplace is a smart project collaboration solution that brings teams together to improve collaboration and get things done.

Projectplace

Pivotal Tracker is a collaborative, project management tool for developers and agile product management teams.

Pivotal Tracker and Zapier connect to make sure your backlog is up to date, organized, and consistent across all your apps. No matter where bugs, features, and tasks originate, Zapier will automatically send them to Pivotal Tracker so you can make informed decisions about priorities. Or send data from Pivotal Tracker to your other apps to keep your team on the same page throughout your project management workflow.

Here are some creative ways to use Pivotal Tracker with Zapier:

 Let Zapier send Pivotal Tracker stories to Trello so you can prioritize with internal and external stakeholders alike. 

 Capture every idea, even if it comes up in casual conversation. Zapier will create Pivotal Tracker stories whenever you star a new Slack message.

 Address new issues quickly by adding new GitHub issues to Pivotal Tracker as new stories.

Help Scout

Pivotal Tracker

Help Scout

Pivotal Tracker

Help Scout + Pivotal Tracker Integrations

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