Help Scout + Google Calendar Integrations
How to connect Help Scout + Google Calendar
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Conversation AssignedTriggers when a conversation is assigned to agent.Trigger- Conversation CreatedTriggers when a new conversation is created.Trigger
- New CustomerTriggers when a new customer is added.Trigger
- Tags UpdatedTriggers when conversation tags are updated.Trigger
- Add NoteAdds a note to existing conversation.Action
- Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.Action
- Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).Action
- Send ReplyReplies to a conversation. Please note that this will send actual email to the customer unlessAction
- Help Scout
Updates a customer's properties.
Scheduled
Action
- Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
- Help Scout
Finds customer by email.
Scheduled
Action
- Help Scout
Find mailbox by name.
Scheduled
Action
- Help Scout
Finds user by email.
Scheduled
Action
- Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
- Help Scout
Find or Create Conversation
Scheduled
Action
- Help Scout
Find or Create Customer
Scheduled
Action
- Google Calendar
Triggers when a calendar is created.
Scheduled
Trigger
- Google Calendar
Triggers when an event is cancelled or deleted.
Scheduled
Trigger
- Google Calendar
Triggers when an event ends.
Scheduled
Trigger
- Google Calendar
Triggers a specified time before an event starts.
Scheduled
Trigger
- Google Calendar
Triggers when an event is created or updated (except when it's cancelled).
Instant
Trigger
- Google Calendar
Triggers when an event is created.
Instant
Trigger
- Google Calendar
Triggers when an event is created that matches a search.
Scheduled
Trigger
- Google Calendar
Invites one or more person to an existing event.
Scheduled
Action
- Google Calendar
Creates a new calendar.
Scheduled
Action
- Google Calendar
Deletes an event.
Scheduled
Action
- Google Calendar
Create an event by defining each field.
Scheduled
Action
- Google Calendar
Create an event from a piece of text. Google parses the text for date, time, and description info.
Scheduled
Action
- Google Calendar
Updates an event. Only filled fields are updated.
Scheduled
Action
- Google Calendar
Finds an event in your calendar.
Scheduled
Action
- Google Calendar
Finds or creates a specific event.
Scheduled
Action
How Help Scout + Google Calendar Integrations Work
- Step 1: Authenticate Help Scout and Google Calendar.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Google Calendar Tutorials
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