Create an event by defining each field.

Move an event from one calendar to another calendar.

Finds events in your calendar. Returns up to 25 matching events.

Get comprehensive list of calendars accessible to the user with their properties and access levels. Returns up to 250 matching calendars.

Finds or creates events.

Triggers when a new conversation is created.

Triggers when conversation tags are updated.

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Replies to a conversation. Please note that this will send actual email to the customer unless

Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.

Find mailbox by name.

Get a user's support metrics over a given time range.

Get a user's support metrics for the current week.

Find or Create Customer

Create an event from a piece of text. Google parses the text for date, time, and description info.

Updates an event. Only filled fields are updated.

Finds busy time periods in your calendar for a specific timeframe.

Retrieve calendar properties including timezone, access permissions, default settings, and metadata.

Triggers when a conversation is assigned to agent.

Triggers when a new customer is added.

Adds a note to existing conversation.

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Updates a customer's properties.

Finds customer by email.

Finds user by email.

Get a user's support metrics for the current day.

Find or Create Conversation