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Help Scout + Google Docs Integrations

How to connect Help Scout + Google Docs

Zapier lets you send info between Help Scout and Google Docs automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
Google DocsGoogle Docs
Append Text to Document

Appends text to an existing document.

Supported triggers and actions

What does this mean?

How Help Scout + Google Docs Integrations Work

  1. Step 1: Authenticate Help Scout + Google Docs.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Google Docs Tutorials

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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google-docs logo
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About Google Docs

Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!
Learn More

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