Help Scout

Help Scout + Highrise Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Highrise, with as many as 71 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Highrise and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

New Contact

Triggers when a new contact is added to Highrise.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Deal

Triggered when a new deal is added

Create/Update a Contact

Creates a new contact, or, if a contact exists, we will update it.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

See Highrise Integrations