Help Scout

Help Scout + Airtable Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Airtable, with as many as 14 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Airtable and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

New Record

Triggers when a new record is available.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Record in View

Triggers when a new record is available in a view.

Update Record

Update the values of specific cells in an Airtable record.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

See Airtable Integrations