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Airtable + Help Scout

Update records in Airtable when tags are updated in Help Scout

Manage your Help Scout and Airtable data conveniently with this easy-to-use workflow. Every time you update tags in Help Scout, a new record is concurrently created in Airtable, effectively mirroring your data. This handy feature eliminates the need for repetitive manual data transfer tasks, ensuring that your data is systematically organized across both platforms. Experience well-coordinated data management that gives you up-to-date accuracy.

Manage your Help Scout and Airtable data conveniently with this easy-to-use workflow. Every time you update tags in Help Scout, a new record is concurrently created in Airtable, effectively mirroring your data. This handy feature eliminates the need for repetitive manual data transfer tasks, ensuring that your data is systematically organized across both platforms. Experience well-coordinated data management that gives you up-to-date accuracy.

  1. When this happens...
    Help ScoutHelp Scout
    Tags Updated

    Triggers when conversation tags are updated.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
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About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn moreHelp

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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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