Help Scout

Help Scout + RingCentral Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and RingCentral, with as many as 29 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + RingCentral and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

New Call Recording

Triggers when a call has been recorded.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Missed Call

Triggers when there is a new missed call.

Send Fax

Sends a fax.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

See RingCentral Integrations