Help Scout
When this happens...
Help ScoutNew Conversation
Then do this...
MailchimpAdd/Update Subscriber

Build your contact list effortlessly and automatically add subscribers with this Help Scout to MailChimp automation. Once set up, with every new conversation started in Help Scout, Zapier will automatically add a new subscriber to MailChimp. Rest assured that your list is complete with this Zapier integration.

How It Works

  1. A new conversation is started in Help Scout
  2. Zapier adds a new subscriber in MailChimp

What You Need

  • Help Scout account
  • MailChimp account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + Mailchimp and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation From Customer

Create a new conversation from a customer.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Create Customer

Creates a customer if it does not already exist.

New Conversation

Triggers when a new conversation is created.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Subscriber

Triggers when a new subscriber is added to a list.

Add/Update Subscriber

Add a new subscriber to a list of your choosing. Can be used to update an existing subscriber too.

Updated Subscriber

Triggers when a subscriber is added or updated in a list.

Create Campaign

Creates a campaign draft.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.

See Mailchimp Integrations