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Help Scout + Shopify Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Help Scout and Shopify.


Get started with workflows like: Create Help Scout conversations from Shopify abandoned carts. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Help Scout + Shopify in Minutes

It's easy to connect Help Scout + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantConversation Assigned

Triggers when a conversation is assigned to agent.

New Customer

Triggers when a new customer is added.

New Blog Entry

Triggers when a new entry is added to a blog in your Shopify store.

New Abandoned Cart

Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

New Order

Triggers when a new purchase is made (only open orders) (with line item support).

InstantConversation Created

Triggers when a new conversation is created.

InstantTags Updated

Triggers when conversation tags are updated.

New Customer

Triggers when a new customer is added.

New Cancelled Order

Triggers whenever a order is "cancelled" (with line item support).

InstantNew Paid Order

Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

How Help Scout + Shopify Integrations Work

  1. Step 1: Authenticate Help Scout + Shopify.
    (30 seconds)

  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)

  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)

  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)

  5. That’s it! More time to work on other things.

Connect Help Scout + Shopify