Help Scout + Shopify Integrations
How to connect Help Scout + Shopify
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Popular Help Scout + Shopify workflows
Create Help Scout conversations from Shopify abandoned carts
Create Help Scout conversations from Shopify abandoned cartsPremium
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Conversation AssignedTriggers when a conversation is assigned to agent.Trigger- Conversation CreatedTriggers when a new conversation is created.Trigger
- New CustomerTriggers when a new customer is added.Trigger
- Tags UpdatedTriggers when conversation tags are updated.Trigger
- Add NoteAdds a note to existing conversation.Action
- Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.Action
- Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).Action
- Send ReplyReplies to a conversation. Please note that this will send actual email to the customer unlessAction
- Help Scout
Updates a customer's properties.
Scheduled
Action
- Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
- Help Scout
Finds customer by email.
Scheduled
Action
- Help Scout
Find mailbox by name.
Scheduled
Action
- Help Scout
Finds user by email.
Scheduled
Action
- Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
- Help Scout
Find or Create Conversation
Scheduled
Action
- Help Scout
Find or Create Customer
Scheduled
Action
- Shopify
Triggers when a new entry is added to a blog in your Shopify store.
Scheduled
Trigger
- Shopify
Triggers when a new customer is added to your Shopify account.
Scheduled
Trigger
- Shopify
Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
Scheduled
Trigger
- Shopify
Triggers whenever a order is "cancelled" (with line item support).
Scheduled
Trigger
- Shopify
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Scheduled
Trigger
- Shopify
Triggers when a new purchase is made (only open orders) (with line item support).
Scheduled
Trigger
- Shopify
Triggers when a new purchase is made (of any order status).
Scheduled
Trigger
- Shopify
Triggers when a new product is added to your Shopify store.
Scheduled
Trigger
- Shopify
Triggers when a customer's information is updated.
Instant
Trigger
- Shopify
Triggers when an order is updated (with line item support).
Scheduled
Trigger
- Shopify
Creates a new blog post.
Scheduled
Action
- Shopify
Creates a new customer.
Scheduled
Action
- Shopify
Updates the quantity of an existing product variant.
Scheduled
Action
- Shopify
Creates a new order (with line item support).
Scheduled
Action
- Shopify
Creates a new product.
Scheduled
Action
- Shopify
Creates a new product variant.
Scheduled
Action
- Shopify
Updates an existing customer. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product variant. Replaces only data that is set.
Scheduled
Action
- Shopify
Finds a customer by name or email.
Scheduled
Action
- Shopify
Finds a product by a title search.
Scheduled
Action
- Shopify
Finds a product variant by a title search.
Scheduled
Action
- Shopify
Finds or creates a specific customer.
Scheduled
Action
- Shopify
Finds or creates a specific product by title v2.
Scheduled
Action
- Shopify
Finds or creates a specific product variant by title.
Scheduled
Action
How Help Scout + Shopify Integrations Work
- Step 1: Authenticate Help Scout and Shopify.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Shopify Tutorials
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