Help Scout + Shopify Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Shopify, with as many as 63 possible integrations. Are you ready to find your productivity superpowers?
Create Help Scout conversations from Shopify abandoned carts
Revive abandoned carts with this Zapier integration. Rather than letting these orders slip through the cracks, Zapier will create a conversation in Help Scout every time a Shopify cart is abandoned. That way, your team can help nudge along a sale.
How this Shopify-Help Scout integration works
- A Shopify cart is abandoned
- Zapier creates a new conversation in Help Scout with the order + customer details
Apps involved
- Shopify
- Help Scout
It's easy to connect Help Scout + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when a new customer is added.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Creates a new customer.
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