Gmail + Zendesk
Create Zendesk tickets from new Gmail emails
Manage your customer support effectively with this workflow. When you receive a new email in Gmail, it initiates a process to create a ticket in Zendesk. This automatic process ensures you never miss a support request and helps you maintain superior customer service.
Manage your customer support effectively with this workflow. When you receive a new email in Gmail, it initiates a process to create a ticket in Zendesk. This automatic process ensures you never miss a support request and helps you maintain superior customer service.
- When this happens...New Email
Triggers when a new email appears in the specified mailbox.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
About Gmail
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
